Delivery ~

Order Tracking

Order Tracking

To track your order, click on the link below. It ill direct you to our third-party delivery service provider. 

Track your Order

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Jolie Shipping Information

For all deliveries within Cape Town, Dune Nature provides FREE Standard 3-5 Business Day Delivery. If you’re looking for same-day delivery, a flat fee of R200 applies for orders under R2000. Orders exceeding R2000 qualify for free same-day delivery. Please note that deliveries outside Cape Town are available upon inquiry.

Standard 3-5 Day Shipping
 
Free
Same Day Delivery*
(ORDERS less than R2000)
R200
SAME Day Shipping
(greater than R2000)
FREE

Pre-order and back-ordered items

If your order contains pre-order or back-ordered items, we will ship items as soon as they are available. Your order may arrive in multiple packages. For International orders, please note that we will hold the entire order until the pre-ordered or back-ordered items are available. We cannot split or combine any orders. If you have any questions, please contact our customer service department at support@dunenature.co.za or call us at 062 191 8445.